1. Data controller
The data controller is Innnova, tax identification number 71232197T, email soporte@innnova.es, telephone 601 022 399.
Legal information for INNNOVA
Privacy policy
This policy explains how personal data provided through the website and Innnova's associated contact channels is processed.
2. Data that may be processed
Innnova may process data voluntarily supplied through the homepage and contact page forms, as well as by email, telephone or messaging links.
This may include first and last names, email address, company, project type or service of interest, company size, message, additional request information and any other data provided by the interested person.
3. Purposes of processing
Data will be processed to handle requests for information, contact or quotes, answer service enquiries, maintain pre-contractual or commercial communications requested by the user and follow up conversations started through the website.
The website also uses this data to forward received information internally by email, solely to respond and provide the assistance requested.
4. Legal basis
The legal basis is the consent given by voluntarily submitting data through forms or contact channels, as well as the implementation of pre-contractual measures where the request concerns a possible service agreement.
5. Data retention
Data will be retained for as long as necessary to handle the request, maintain any relationship resulting from the contact and meet applicable legal obligations.
6. Recipients and processors
Data will not be sold or disclosed to third parties unless legally required. However, it may be processed by technology providers necessary for website hosting, email, technical support or communications arising from the forms.
7. Users' rights
Interested persons may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability by writing to soporte@innnova.es, clearly stating their request and providing appropriate identification where necessary.
8. Complaints and security
Users who consider that their rights have not been properly addressed may lodge a complaint with the Spanish Data Protection Agency or another competent authority.
Innnova adopts reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration or improper disclosure.